Legal Policies
Last updated: January 2026
About TrustFile
Who We Are
TrustFile is a privacy-first file processing platform. Unlike cloud services, we never upload your files – all processing happens locally in your browser using WebAssembly technology.
Our Services
- PDF Tools: Merge, Split, Compress, Rotate, Organize
- Image Tools: Resize, Convert, Compress
- Background Removal: AI-powered image editing
Business Information
Business Name: TrustFile
Website: https://trustfile.app
Email: rajtiwariee@gmail.com
Location: India
Pricing Details
Free Plan - ₹0
- PDF Merge: 3/day, PDF Split: 2/day, PDF Compress: 2/day
- Image Tools: 5/day, Background Removal: 2/day
- PDF Rotate: Unlimited
Pro Plan
- Monthly: ₹199/month (Auto-renews)
- Yearly: ₹1,499/year (Save 37%)
- Unlimited access to all tools
Payment Methods
- Credit/Debit Card, UPI, Net Banking, Wallets via Razorpay
- Currency: INR | Invoice sent to email after payment
Terms of Service
By using TrustFile, you agree to these terms. The service provides browser-based file processing where all files are processed locally. You are responsible for your account credentials. Payments via Razorpay auto-renew unless cancelled. Do not use for unlawful purposes. Service provided "as is" without warranties.
Privacy Policy
🔒 Your files never leave your device. All processing happens locally in your browser.
We collect: Email/name (for auth), subscription data (via Razorpay), usage analytics (Google Analytics). We do NOT collect: Your files or processed content. Third parties: Firebase (auth), Razorpay (payments), Google Analytics.
Refund & Cancellation Policy
💳 7-Day Money-Back Guarantee. Full refund within 7 days, no questions asked.
- Cancel anytime; access continues until billing period ends
- Within 7 days: Full refund | After 7 days: Case-by-case
- Email rajtiwariee@gmail.com with payment ID for refund
- Refunds processed within 5-7 business days
Contact Us
Email: rajtiwariee@gmail.com
Website: https://trustfile.app
Response Time: 24-48 hours | Mon-Fri: 10AM-6PM IST